The Member Engagement Economy
Why member participation, community and digital experience are defining the future of membership organisations Some member expectations have changed...
Read on…
When Westminster Changes Direction, Policy Teams Pick Up The Pieces
Policy in a time of constant change: why future focused policy professionals matter more than ever Working in policy in the UK right now can sometimes...
Read on…
Why Interim Talent is Becoming One of the Key Workforce Trends in the Membership Sector
Q&A with Anna, our Director of Interim & Temporary Recruitment: why more membership organisations are turning to flexible expertise. Interim hiring is no...
Read on…
What Would Your Members Think of Your Recruitment Process?
Membership organisations spend a lot of time thinking about member experience, but what about candidate experience?Recruitment is no longer just about...
Read on…
Where Do You Start with a Meaningful Skills Gap Analysis?
Your skills gap is not about today. It is about whether your organisation can deliver tomorrow’s growth. Before you look at people, ask yourself a much...
Read on…
Why the Right Talent Can Transform Member Education From Good to Unmissable
How member-centric education and learning is defining the future of membership For years, education and training sat comfortably inside the membership...
Read on…
AI Thought It Had Found the Perfect Membership Director. Then The Conversation Started.
In a world of AI-generated CVs and perfectly optimised profiles, membership recruitment is becoming even more human. “We’ve found a dynamic,...
Read on…
Multi-Generational Memberships: Are You Really Engaging Every Generation?
Membership engagement is evolving and every generation expects something different. Here’s why understanding what drives each audience has never mattered...
Read on…
Breaking Into the Membership Sector Without Experience: What Actually Works
How to get a job in the membership sector without experience You don’t need a perfect CV to build a successful membership career. You need the right...
Read on…
The surprising ripple effect of a bad hire in membership organisations
From operational disruption to loss of member trust, the consequences extend far beyond the hiring process. Hiring decisions have always mattered. In...
Read on…
Governance Isn’t a Tick Box. It’s a Talent Strategy.
In membership bodies and awarding organisations, governance is still too often framed as compliance. A set of principles to follow. A structure to...
Read on…
The First 90 Days: Stop Expecting New CEOs to “Make an Impact”
In membership organisations, pushing for early impact can do more harm than good - the real work starts with trust, not change. There’s a phrase that...
Read on…